Welcome to UPS Services through Worldwide Express

We are committed to understanding your unique business needs and ensuring a smooth transition. There's nothing you need to do — we'll take it from here!

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We are excited to be your shipping partner. Our 16+ year partnership with UPS® means that you will continue to enjoy the same high-quality service for your package pickups, deliveries and UPS rates. However, by transitioning to Worldwide Express, you will gain access to a comprehensive suite of services (including freight) and tools designed to enhance your shipping experience. Here’s a peek at some of the smart benefits you can expects as a Worldwide Express Customer.

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Access to Every Size Shipping Solution

From a parcels to pallets, we have a top-tier carrier portfolio that’s equipped to handle shipments of all sizes. 75+ leading LTL carriers plus 45,000 FTL carriers equals endless options whether across town or across the country.

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Your Personal Shipping Consultant

We're focused on your shipping, so you can focus on your business. Our team of specialized support pros and logistics experts have the insights on shipping services and trends to solve today’s challenges and avoid tomorrow’s obstacles.

Our Customers Tell the Best (Success) Stories

Discover how we researched each company’s pain points to create unique solutions. The companies achieved streamlined shipping processes and high-quality shipment tracking technology. Using our network of carriers, they experienced greater capacity with more competitive shipping rates and had smoother claims.

Read our customers’ shipping success stories

WE'RE HERE TO HELP

We are thrilled to welcome you to Worldwide Express and look forward to supporting all your shipping needs. If you have any questions or need assistance during this process, email us at myups@wwex.com or complete the form below and we'll get back to you promptly.

Let's Connect

Frequently Asked Questions

A: Yes, your UPS account number will remain the same.

A: Yes, you can continue to use UPS.com to book your shipments, however Worldwide Express will manage your UPS shipping account and invoice you directly for UPS shipments. You will no longer have access to the UPS Billing Center after your transition date.

A: No, your account representative will work with you to avoid disruptions to your existing services.

A: Yes, your pricing will stay the same. If you see any changes, please let us know.

A: Call 1-800-PICKUPS and provide your account number for validation. Prior to your transition, you’ll receive notification emails and a letter from UPS letting you know when your transition happens. You’ll also receive notifications via email and a letter from Worldwide Express verifying the transition. For any immediate questions, reach out to myups@wwex.com.

A: No, UPS and Worldwide Express are two separate companies and for compliance and security reasons, UPS cannot share customer credit card data with Worldwide Express.

Autopay can be set up with Worldwide Express through your SpeedShip account.

  1. Send payments via check. Remit address below:
    Worldwide Express
    PO BOX 733360
    Dallas, TX 75373
  2. Provide payment by credit card. Autopay can be setup through your SpeedShip account. For instructions on how to add payment in SpeedShip click here.
  3. Provide payment by EFT. Please reach out to emailing customerpayments@wwex.com to get set up.

A: Please send an email to customerpayments@wwex.com

A: Reach out to myups@wwex.com and our support team will work on requesting the invoices you need. Please provide your UPS account number and the date range of invoices needed so we accurately process your request.