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Service Alerts

At Worldwide Express, we're committed to providing you the time- and cost-saving shipping solutions that help your shipments arrive on time and within budget. But with the world of shipping, there are occasionally delays due to weather, natural disasters or other conditions beyond our, or our carrier partners', control.

In the event that an active service disruption occurs, we will update it below along with any pertinent details. We will also provide alerts within our TMS, SpeedShip™, for Worldwide Express customers.

Impact of the Coronavirus on UPS Service Guarantee (as of March 26, 2020)
Effective March 26, 2020 and until further notice, UPS has suspended the UPS Service Guarantee for all shipments from any origin to any destination. For all U.S. origin shipments, the Service Guarantee suspension became effective as of March 24, 2020.

Weather Alerts – Monday, February 22, 2021
While service disruptions as a result of last week’s winter weather have improved, the residual extent of the disruptions may vary depending on geographic area and carrier. Shipments may continue to be impacted even if the origin or destination is not directly impacted by weather due to the transit flows of shipments through the carrier networks and the vast weather impacts across the country.

Continue to check the status of your shipments via the specific carriers website or contact your Worldwide Express support team for suspension specifics.

Please note that service guarantees may not apply to shipments affected by this service disruption.