CASE STUDY

Curing Logistcs Pains: Worldwide Express Powers Green Roads CBD Shipping

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A UPS delivery van is parked on a city street as a courier unloads packages. Overlay text highlights a case study about how Green Roads, a CBD company, improved manufacturing logistics with a 3PL provider, Worldwide Express, and UPS.

Green Roads, a Florida-based manufacturer and international distributor of CBD products, is growing fast. With thousands of weekly shipments and expanding production, the company needed a logistics partner that could scale alongside its growth. Past experiences with unreliable providers left Green Roads cautious, but the search for a better solution was critical.

Worldwide Express stepped in with custom shipping solutions . From resolving shipping claims to improving scheduling and visibility, we provided Green Roads with the dedicated support and shipping technology it needed to handle the challenges of rapid growth.

Download the case study to learn more!

Green Roads CBD Shipping Challenges

Green Roads faced multiple barriers to reliable B2B shipping and customer satisfaction. They needed a partner who could provide scalable support, advanced technology and true account management.

Key challenges included:

  • Scheduling inefficiencies: Standard parcel pickups didn't align with high-volume demands.
  • Limited tracking tools: Customers needed faster, more accurate shipment updates.
  • Claims issues: Previous partners provided poor communication and had extremely low claims approval rates.
  • Lack of support: Green Roads felt undervalued by prior providers and needed a dedicated team.

Worldwide Express Shipping Solutions

Worldwide Express built a custom Green Roads shipping program that eliminated inefficiencies. That included:

  • Dedicated UPS® drop trailer that provided flexible loading schedules.
  • Access to a shipping portal that streamlined tracking and customer updates.
  • Shipping claims that were resolved within 24 hours, raising approval rates to 97%.

Most importantly, Green Roads gained a responsive account team that delivers 24/7 support and long-term strategic guidance.

Worldwide Express Provides Complete Shipping and Logistics Solutions

At Worldwide Express, we go beyond basic logistics. We combine trusted carrier relationships, advanced technology and decades of know-how to create solutions that fit each shipper's unique needs. That includes:  

Partner with Worldwide Express for B2B shipping success!

With tailored programs, advanced technology and dedicated support, Green Roads can now focus on expanding production and serving customers with confidence. Whether you need CBD shipping, B2B shipping or scalable support for growth, Worldwide Express is ready to help you win at shipping and logistics!

Download the Green Roads Case Study to learn more. Ready to talk? Connect with us today for a free shipping consultation and see how Worldwide Express can transform your shipping strategy.

Publish Date: 03/15/2023