CASE STUDY
A Tasty Partnership: Bay Island Sharpens Food Shipping Efficiency
Bay Island, a Minnesota-based supplier of specialty food gift baskets, serves some of the largest retailers in the country. Their seasonal products delight millions of customers each year, especially during the holidays. But with perishable goods, rising volumes and peak season shipping pressures, they needed more than just trucks — they needed a partner.
With strong carrier relationships, advanced processes and expertise in cold chain logistics, Worldwide Express delivered the reliable food shipping solutions Bay Island required to protect temperature-sensitive products while improving costs and efficiency.
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Bay Island Shipping Challenges
Bay Island's previous logistics relationship left them paying too much for too little service. With perishable products and heavy seasonal demand, the stakes were high — especially during holiday shipping surges.
Key challenges included:
- Non-competitive rates: Paying premiums without receiving value or attention from carriers.
- Poor processes: Limited tracking and no consistent delivery verification for temperature-controlled shipping.
- Inattentive service: Unresponsive carriers during crucial peak season shipping months.
- Perishable freight risks: Specialty foods required specialized trucks and careful handling.
Worldwide Express Shipping Solutions
Worldwide Express assessed Bay Island's operations and implemented a comprehensive strategy. That included leveraging our vetted network of LTL freight and truckload freight carriers to deliver competitive pricing and reliable service.
Our account team introduced new processes for shipment tracking and delivery verification, while ensuring Bay Island had access to the right equipment for temperature-controlled shipping. With proactive support, their products now arrive on time, even during seasonal surges.
Worldwide Express Provides Complete Shipping and Logistics Solutions
At Worldwide Express, we go beyond basic logistics. We combine trusted carrier relationships, advanced technology and decades of know-how to create solutions that fit each shipper's requirements. That includes:
- Freight shipping: Full truckload, less-than-truckload, expedited, warehousing and managed transportation.
- Parcel shipping: National small-package solutions powered by trusted carrier relationships.
- Specialty shipping: Reverse logistics, white glove, final mile shipping and more.
- Logistics technology: Advanced TMS tools with real-time visibility and vendor coordination.
- Shipping industry expertise: Decades of proven experience supporting shippers across industries and supply chain needs
Partner with Worldwide Express for food shipping success!
Bay Island found more than lower rates with Worldwide Express — they found confidence. With improved visibility, stronger processes and personalized support, their specialty food shipping is now more efficient, reliable and cost-effective. Whether you need LTL freight, truckload freight or specialized cold chain logistics, our team ensures your products reach customers safely and on time.
Download the Bay Island Case Study to learn more. Ready to talk? Ready to talk? Reach out today for a free shipping consultation and discover how Worldwide Express can support your organization's most critical missions.