Shipping Management
Use our resources and online tools that help your business gain an advantage.
Start a Career
Launch a career with one of our Worldwide Express franchisees!
Profiles of Success
Learn more about our successful employees.
Intranet
News & Events
Wall Street Journal Names Worldwide Express To Top 25
(DALLAS) – February 19, 2008 — Worldwide Express officials are proud to announce
today that they have been named one of the top 25 franchise companies in the United
States by the Wall Street Journal.
The list was compiled by data captured and analyzed from the past three years by
FRANdata, an Arlington, Va., independent research firm. According to the company,
there are now more than 230 lines of businesses that do franchising.
“We are very honored to receive this national distinction,” said David Kiger, Worldwide
Express president and CEO. “While we compete head-to-head with FedEx and UPS, we
don’t have to be the biggest to be the best. Our unique relationship with DHL allows us to
directly service small- to medium-sized businesses with local attention and worldwide
reach.”
The secret to the company’s success has been its strict focus on small- to medium-sized
businesses — which is the backbone of the U.S. economy. This focus means this business
segment receives the special attention and service often reserved for Fortune 500
companies.
While happy with the honor, Worldwide Express officials aren’t resting on their laurels.
The company is planning to add a freight and local courier component to its list of
services in the upcoming months to augment its light package sales.
About Worldwide Express, Inc.
Worldwide Express, headquartered in Dallas, was founded in 1994 by David Kiger and
Roger MacDonell as a reseller for Airborne Express. When Airborne Express was
acquired by DHL in 2003, Worldwide Express transitioned to selling DHL services.
Today, Worldwide Express is the largest reseller of DHL express and ground shipping
services in the U.S. to the small- and medium-sized business market. The company
utilizes a franchise-based business model and owns the rights to resell DHL services
throughout the United States. Worldwide Express has 150 franchise partners who are the
direct point of contact for their over 60,000 customers, handling all shipment scheduling,
billing and payment collections, while DHL handles all pickup and delivery operations.
Worldwide Express wins recognition from DHL as the largest and fastest growing reseller in North America
Dear Mr. Kiger:
This is to recognize and thank you for the outstanding sales performance of Worldwide Express. As the largest and fastest growing value added Reseller of DHL Express services supporting the Small to Midsized Customer base in the US, Worldwide Express has an outstanding track record of providing an enhanced customer experience in what we believe to be an underserved segment of the market. Worldwide Express, composed of franchise owners, sales managers, sales reps and support staff, continues to define success in this area.
Worldwide Express has been able to achieve this through it’s culture which can best be described as success oriented; doing whatever it takes to grow the business including reinvestment in the sales force, enhanced customer service, and innovation that increases customer satisfaction and, ultimately, top line revenue.
DHL is proud of all its relationship with Worldwide Express and will continue to collaborate on ways to further expand the business we enjoy together.
Again, thank you for your outstanding efforts and commitment.
Sincerely,
Ted Zeigler
DHL Express
Director, Channel Sales